Innovation Discussion

Innovation Discussion

This page will include interesting articles and information on Innovation primarily from the private sector.

For more discussions focussed around public sector innovation refer to further details here. Innovation Discussions

Please add you comments to this discussion page.

Talk:What is Innovation?

The Australian Public Service is promoting Innovation
A very significant document has been produced by the Australian PS about "Innovation" in Government

Advancing Public Sector Innovation (05/21/2010) Empowering Change: Fostering Innovation in the Australian Public Service looks at sources of innovation and those who can help design, implement and deliver it. The report outlines what agencies, teams, and individuals can do.

http://www.innovation.gov.au/Section/Innovation/Documents/Empowering_Change.pdf

Other examples of innovation on Innovation applicable to Australia.

IBM has done some interesting research on Creating Innovation.

Have a look at this Harvard Business School article (in "The Conversation" Blog)

http://blogs.hbr.org/cs/2010/08/six_invisible_secrets_to_a_cul.html

More on Innovation in Government. A comparison is made between "Learning and Playing Poker" and doing innovation in government.

Refer to;

http://www.govloop.com/profiles/blogs/innovation-is-like-poker-a-day

I think it would be worthwhile checking out the APS 200 Public Sector Innovation Project.

http://innovation.govspace.gov.au/2010/08/13/aps-200-public-sector-innovation-project/

Also Innovation by the Victorian Public Service;

http://www.dpc.vic.gov.au/CA256D800027B102/Lookup/VPSInnovationActionPlanWord/$file/VPS%20Innovation%20Action%20Plan%205%20Oct%202009.DOC

Another interesting link on Innovation from Steve Johnson to see the interesting approach described here.

Best Practices

Where do good ideas come from? (09/17/2010) – Fascinating video on how we generate the ideas that fuel innovation. Steven Johnson concludes that with today's tools and environment, radical innovation is extraordinarily accessible to those who know how to cultivate it.

http://www.youtube.com/watch?v=NugRZGDbPFU&feature=youtu.be&hd=1

A Customer Contact Strategy (Delivering Connected London). Some good ideas on Customer Service.

http://redquadrant.com/wp-content/uploads/2010/08/10-08-25-RedQuadrant-and-Sector-customer-contact-strategy-v3.pdf

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